Programs & Services

The Nanaimo Women’s Centre provides women and families with the tools, education and resource planning to expand their social, cultural, and economic opportunities. All of our programming is offered free of charge.


We support positive change by connecting individuals to a continuum of services including, crisis help, tenancy support, help with applications, workshops, practical support, basic necessities, social groups, cultural activities, wellness activities, youth and elder programs, and skills/potential development programs.


Support Services

Support Services provides both essential and basic services for women. Support workers and volunteers are on site to provide support and resource guidance for participants. The NWC is open from 10am-3pm from Tuesday to Friday. Click here to see a more detailed schedule.


Walk-in individual appointments are limited but we do offer scheduled drop-in hours twice a week.

Please call 250-753-0633 to make an appointment with a Client Support or Tenancy Support Worker. Support Services are often the entry point for participants in all of the other programs.


  • Basic Needs Program: Through community donations we do our best to provide basic need items such as; clothes, diapers, small household goods, school supplies and personal care items. We also provide information and help with connecting to other community resources for basic life needs.

  • Resource Room: The Resource Room is a women’s only safe place for people to gather, wait for their appointments, and access information on community resources. Additionally, there is a computer, telephone, a children’s space, coffee, and light snacks. There is also access to a fax and printer service.

  • Intake and Resource Planning: Our Support Services provide anonymous and confidential service linking women with resources in the community or at the Nanaimo Women's Centre. Knowledgeable and professional staff members provide non-judgmental, non-therapeutic support, to help individuals find their own answers to various life challenges through planning and resources.


Turning the Key

The Turning the Key (TTK) program provides tenancy support to all individuals and families who are homeless or at risk of homelessness. Support provided includes;

  • Outreach services for viewing rental homes.

  • Mediation services between the tenant and landlord.

  • Assistance filling out B.C. Housing & other non-profit housing applications.

  • Support towards finding and maintaining a safe home.

  • Support claiming all relevant benefits.

  • Support reporting repairs & problems to your landlord.

  • Start-up kits and help finding furnishings.


Please Note: Men who are unable to find other resources for finding and maintaining housing are welcome to make an appointment for the TTK Program.

For STARTER KIT FORM, click here.  

Print the form, fill it in, and email it to as an attachment. Pickups are the following Wed. 1-2 p.m. These kits are intended for people exiting homelessness, and provide a hamper with bedding, towels, kitchen items, detergent, etc.

Women's Knitting Circle at Harbourfront Library, click here.


Cooking Out of the Box 

NWC works in collaboration with Community Kitchens to provide healthy cooking classes once a month. The facilitator uses products from the Good Food Box (a lost cost fruits and vegetable box available once a month) to demonstrate how to cook balanced meals on a budget.


Community Action Team (CAT)

A peer-based outreach program providing emotional support to sex workers who are active or exiting the sex trade. CAT also has a drop box system for bad dates and third party reporting of critical incidents on behalf of victims of sexual exploitation or physical harm



The STAR program has been designed to assist those who are struggling to sustain housing in Nanaimo. The program consists of several interactive workshop modules running anywhere from four to eight weeks depending on the agency/or group. There are core modules with teachings about the rights and responsibilities of a tenant, conflict resolution strategies, and interpersonal skills. The program works from a holistic framework and the menu of modules can be tailored to address the specific demographic issues of any participant population. STAR is currently used by several social service agencies and a youth focused version of STAR has been run in local area high schools.



The Homes-To-Homes program collects and distributes household goods to be used by not only our agency, but also all community agencies that are serving individuals and families in the process of exiting homelessness. The program addresses a lack of resources, which can contribute to a sense of marginalization poor mental health, instability, and social isolation.  Homes-to-Homes helps families and individuals who are experiencing homelessness to maintain housing by providing some of the necessary resources to turn housing into a home. For more information on how to access this program, contact or call 250-753-0633.


Counselling Service

The NWC offers free private counselling services by professional volunteer counsellors. Contact 250-753-0633 to inquire about how to schedule an appointment. Currently waitlisted.


Computer and Literacy Training

The NWC currently partners with Literacy Central Vancouver Island in providing a wide range of literacy services. Inquire now!




114-285 Prideaux St.
Nanaimo, BC V9R 2N2

Call Us:





10AM - 3PM

Tuesday - Friday